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DTSTART;TZID=Europe/London:20250814T153000
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CREATED:20250804T210833Z
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UID:86122-1755185400-1755189000@staging.limestreetguide.com
SUMMARY:Webinar: From Automation to Empathy - The Future of Claims Handling 2025
DESCRIPTION:Webinar: From Automation to Empathy – The Future of Claims Handling 2025\nClaims adjusting is undergoing a transformative shift\, driven by advancements in generative AI and machine learning. While technology has enhanced speed and accuracy for decades\, the claims profession is now at a crossroads. Generative AI offers unprecedented opportunities to elevate customer experiences\, streamline processes\, and redefine the role of claims adjusters. \nJoin Insurance Insider for a free webinar\, offered in partnership with Guidewire Software\, 10:30 EDT/15:30 BST on Aug 14. We will delve into how AI is reshaping claims adjudication and explore actionable strategies for both insurers and claims professionals to thrive in this evolving landscape over the next five years. \nPotential discussion points include\n\nWhat will the claims process look like in five years\, and what role will claims adjusters play in it?\nHow can AI be integrated into claims ecosystems to empower adjusters as empathetic collaborators with claimants?\nIn what ways can AI audit claims in real-time to enhance customer service and reduce errors?\nHow can generative AI assist claims professionals in analyzing new cases by comparing them to historical data?\nWhat are the key regulatory and compliance challenges associated with using AI in claims handling\, and how can they be addressed?\nHow can insurers strike a balance between improving operational efficiency and maintaining a human-centric customer experience?\nWhat skills will be essential for claims adjusters to succeed in 2030\, and how can insurers foster these competencies?\nHow can insurers ensure ethical AI usage while mitigating risks such as bias or over-reliance on automation?\nWhat strategies should insurers adopt to train their workforce on AI tools without alienating traditional claims professionals?\n\nSpeakers include\n\nClay Burgess\, Head of Product for Claims\, Guidewire Software\nPatrick Nails\, Executive Vice President & Chief Claims Officer\, Arch Insurance Group Inc.\n\n		\n\n							\n					Share this event with your colleagues:\n				 \n			\n			\n\n								\n		\n\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Facebook\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Twitter\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																LinkedIn\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Email\n									\n						\n\n											\n					\n									\n			\n					\n		\n			\n		\n		Visit Event Website
URL:https://staging.limestreetguide.com/event/webinar-from-automation-to-empathy-2025/
LOCATION:Online
CATEGORIES:Online,Education & Training
ATTACH;FMTTYPE=image/png:https://staging.limestreetguide.com/wp-content/uploads/2025/08/From-Automation-to-Empathy-The-Future-of-Claims-Handling-2025.png
ORGANIZER;CN="Insurance Insider":MAILTO:events@insuranceinsider.com
GEO:51.533166;-0.130418
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