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SUMMARY:Ask Camelot: Customer experience in 2021; Journey or Quest?
DESCRIPTION:Introducing the fourth of our virtual ‘Ask Camelot’ events\, hosted by The Camelot Network’s Customer Experience and Outcomes Think Tank.  \nIn this very interactive session\, our Think Tank members will share their insights and practical steps to help you ensure mutual value while increasing return on investment. \nWith a wealth of experience throughout insurance and more\, our panelists will be discussing the following key themes: \n\nHow the regulatory landscape is shifting to encourage positive customer experience and outcomes\nThe danger that customer experience initiatives become futile quests without clear boundaries or frameworks\nPractical advice for approaching customer experience from an organisational perspective\, working with the customer for the benefit of all involved\nHow reliance on old data and assumptions can lead to the wrong customer outcomes\nCustomer experience trends and best practices in 2021\n\nFollowing this discussion\, you’ll get the chance to “Ask Camelot”. The panel will open up to your comments and questions\, inviting you to join our round table to get answers directly from our Customer Experience and Outcomes Think Tank. \nOur speakers are:\n\nDavid Clamp – Founder\, Merlin DC & The Camelot Network\nStéphanie Rivet – Independent Advisor\nAndy Stevenson – Founder\, PortHill consulting\nAndy Sutherland – Founder\, Conduct Culture\n\n		\n\n							\n					Share this event with your colleagues:\n				 \n			\n			\n\n								\n		\n\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Facebook\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Twitter\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																LinkedIn\n									\n						\n\n											\n					\n									\n							\n\n					\n						\n						 \n					\n						\n							\n\n							\n																Email\n									\n						\n\n											\n					\n									\n			\n					\n		\n			\n		\n		Visit Event Website
URL:https://staging.limestreetguide.com/event/ask-camelot-customer-experience-in-2021-journey-or-quest/
LOCATION:Online
CATEGORIES:Online
ATTACH;FMTTYPE=image/png:https://staging.limestreetguide.com/wp-content/uploads/2020/11/Copy-of-Customer-experience-Camelot-Live-event-visuals-14.png
ORGANIZER;CN="The Camelot Network":MAILTO:david.clamp@thecamelotnetwork.com
GEO:51.533166;-0.130418
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